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Flood Damage Assessments Ongoing, But Citizen Help Still Needed
10/7/2015 2:26:13 PM

A flooded neighborhood in North Charleston after historic flooding in South Carolina. Photo by Ryan Johnson

Residents in a North Charleston neighborhood after historic flooding in South Carolina. Photo by Ryan Johnson
North Charleston officials and inspectors began flood damage assessments over the weekend, but citizen participation is still needed. With over 42,000 housing units in North Charleston, it is very difficult for inspectors to be aware of all flood damage.

City officials are asking residents to report flood damage or water intrusion of any degree. Citizens can report by calling 843-740-2533, 843-740-2562, or 843-740-2569 or by emailing We ask that these contacts only be used to report flood damage, not for general information.

After notified, city inspectors will document damage with a home visit and will perform a life safety inspection to ensure no hazards exists within the flood damaged structure.

For property with damage already observed from initial drive-through assessments, inspectors will approach the home and ask the resident to enter for a proper assessment.

Documentation of all flood damage within the City is in accordance with the Federal Emergency Management Agency (FEMA). Assessments must be documented for disaster declarations, which may lead to federal assistance.

Even if flood damaged homes are insured by general homeowner insurance or flood insurance, the properties need to be assessed.

The American Red Cross is helping families stay safe and dry by opening shelters, bringing in meals and providing emotional support. More than 200 trained workers are working around the clock to staff more than 25 shelters for hundreds of displaced residents from the Lowcountry to Upstate.

“Anyone who needs a warm, safe place to stay, and a hot meal, is welcome at any of our shelters,” said Louise Welch Williams, Chief Executive Officer, American Red Cross of the Palmetto South Carolina Region.

Due to damage assessments, all normal building and fire inspections for general permits have been postponed until Wednesday, October 7, 2015.

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