U.S. Secretary of Agriculture Sonny Perdue announced June 16 approval of requests from South Carolina and Utah to provide online purchasing of food to Supplemental Nutrition Assistance Program (SNAP) households. This approval will allow these states to expedite the implementation of online purchasing with currently authorized SNAP online retailers with a target start date to be announced at a later time. South Carolina’s SNAP participation is more than 558,000 individuals, more than 259,000 households, and totals $855 million annually in federal benefits. Utah’s SNAP participation is more than 160,000 individuals, more than 67,000 households, and totals $235 million annually in federal benefits.
SNAP online purchasing is currently operational in Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Oklahoma, Pennsylvania, Rhode Island, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. The authorized retailers working with all states are Amazon and Walmart. TheFreshGrocer is working with New Jersey and Pennsylvania; ShopRite is working with Connecticut, Maryland, New Jersey, New York and Pennsylvania; and Wrights Market is working with Alabama. USDA previously announced Delaware, Mississippi, New Hampshire, and South Dakota would also be implementing online purchasing in the near future. With these states, more than 90% of all households receiving SNAP will have access to online purchasing.
Multiple stakeholders – notably, state agencies, their third-party processor, and any retailers that wish to participate – must work together to implement online purchasing using SNAP benefits. To ease the process, FNS put together a simplified template for states that want to operate online purchasing and provided guidance to interested retailers, which is available online.
USDA continues to provide significant technical assistance to all interested stakeholders to ensure implementation plans are thorough and appropriate preliminary testing is conducted to avoid compromising the state’s entire benefit system. Each state, EBT processor, and retailer presents their own mix of challenges so FNS is providing customer service based on each of their specific needs.
Until States are prepared to operate the pilot, USDA recommends utilizing other options that retailers may already provide, such as Pay at Pick-up (also known as “Click and Collect”), where SNAP cardholders can shop online and then pay for their purchase using their EBT card at pick-up. Grocery pickup is already an option that these retailers offer beyond SNAP so they are already thinking through how they can provide a safe environment to do so with the growing concerns around social distancing.
During these challenging times, FNS is working hand-in-hand with state program leadership, to provide support and guidance to adapt to the challenges of this public health emergency. FNS is granting states significant program flexibilities and contingencies to best serve program participants across our 15 nutrition assistance programs. For up to date information and to learn more about flexibilities being used in FNS nutrition programs, visit the FNS website.