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Verizon Call Center Hosts Electronic Recycling Rally April 4
3/21/2013 10:12:01 AM

North Charleston, SC  – Verizon Wireless is hosting its first e-waste recycling rally in South Carolina at  the company’s North Charleston call center on April 4, 2013, at which all electronics “or, anything with a plug”  will be collected.  Everything Verizon collects is subsequently shared with a recycler who disposes of the items in strict adherence with Verizon’s zero-tolerance landfill objective.  The zero-tolerance policy requires that all materials are reused or recycled with some components stripped down to their essential materials and metals which are then distributed through the manufacturing supply chain for re-use.  Since launching these collection rallies nationwide, Verizon has collected some 1.1 million pounds of e-waste.  The drop-off will occur in the parking lot at the Verizon Wireless Call Center on April 4, from 7:30 AM to 2:30 PM.  The call center is located at 2401 Mall Drive in North Charleston (29406). 

Recycling processor Anything IT provides security precautions:

Beginning in July, 2011, South Carolina law required that all electronic waste be recycled in an effort to keep hazardous materials out of landfills and incinerators.  But, last year’s revelation of a cyberattack on South Carolina’s Department of Revenue has many worried about identify theft when recycling computers. Verizon cautions that hard drives in computers will not be wiped before the recycling process and suggests that companies and individuals may elect to remove the hard drives before dropping them off.  However, Verizon’s recycling partner, Anything IT takes extra steps to ensure that all data is effectively eradicated.  Anything IT’s Senior Vice President Paul Brundage describes their process this way:  “We first remove the circuit board and any other plastics on the drive housing.  This is because the circuit board has a different downstream process than the metal hardware of the drive housing.  Then the drive is passed through a hard drive shredder at our facility with the drive destroyed as it passes through a series of interlocking gear-like wheels that grind and break the metal into smaller pieces.  The resulting mixed metals are deposited in a container sent to a downstream metal processing center for material reclamation.”  A video of the process can be viewed here:  Hard Drive Recycling Process

Items that will be accepted include laptop and desktop computers, monitors, televisions, computer cables, mice and keyboards, gaming consoles, telephones and answering machines, stereo and audio equipment, paper shredders, alarm clocks, printers, cameras, conferencing equipment, remote controls, earphones, small electronic appliances (such as coffee makers, toasters, toaster ovens and can openers), vacuum cleaners, irons, electronic toys and any electronic chargers. Hard drives will not be wiped.  Items that will not be accepted include anything with hazardous waste such as batteries, inks/toners, and mercury bulbs.  All batteries must be removed prior to drop off.  Also not accepted are refrigerators or freezers, medical waste, units containing fluid such as motors and pumps, or any radioactive material such as x-ray equipment.

Collected mobile phones and laptops will benefit non-profit causes

The collection event will also partner with Work Vessels for Veterans (WVFV), a non-profit volunteer organization that separates laptops in good condition from all collected e-waste donating them to veterans pursuing continued education.  All donated laptops must be wireless and have DVD capability.  WVFV then wipes all laptop hard drives, refurbishes them as needed and reloads updated software before donating them to veterans.  Over 500 veterans have been equipped with laptops through the program, but approximately 150 are on the waiting list.  Veterans wishing to apply can do so online at

Mobile phones will also be separated from other e-waste and contributed to Verizon’s Hopeline program, which works to raise awareness and support survivors of domestic violence. Through HopeLine, no-longer-used wireless phones from any wireless service provider are collected. Phones in good condition are refurbished and sold for reuse and those without value are recycled according to Verizon’s zero landfill tolerance policy. Proceeds from HopeLine are used to award grants and to donate wireless phones with prepaid airtime to domestic violence shelters and non-profit organizations. Since 2001, HopeLine has donated some 151,000 phones and awarded more than $17.9 million in cash grants to domestic violence organizations across the country.

A cross county effort

Verizon is hosting eight e-waste events across the country this year with a goal of collecting 300,000 pounds of e-waste by year’s end.  Charleston’s will be the third event of 2013.  The company’s largest collection event was held in Wilmington, North Carolina, in March, 2012, at which more than 1,000 people donated 86,000 pounds of e-waste filling seven semi trucks.



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